They also delete files which were deleted by the user more than 30 days before, or when payment ends. The Terms let Carbonite delete files with or without notice, but normally they keep the three most recent versions, and one version per day for the past week, one per week for 3 weeks before that, and 1 per month for 2 and 3 months ago.
If the user manages the key, user can only access files from the backed up computer ( File Explorer/This PC/Carbonite Drive), and if that computer is inaccessible, the user must upload and let Carbonite manage the key before accessing the backed up files from another computer. If Carbonite manages the key, users can download files to any computer. Users cannot make the key private later if they initially let Carbonite manage it. Windows users can manage their own key by selecting "Advanced" during installation. This would help law enforcement if Carbonite can give them the encryption key, which they can for all Mac and most Windows users. The Terms allow Carbonite to release information to law enforcement upon demand or if Carbonite suspects illegal use.
Carbonite app manual#
Videos and files larger than 4 gb require manual backup in the base-priced version. The 2017 PC Magazine review found that a few audio files and photos were omitted from the backup without obvious reason.
The program is designed to automatically back up user-generated content including text documents, spreadsheets, financial documents, photos, music, etc. Thus files moved to a new drive will be backed up twice.
Carbonite app software#
The client software also provides de-duplication at the bit level only. The encrypted files are stored on 15-drive RAID 6 storage arrays. (This of course requires that the user's computer be continually connected to the internet, and the speed of the internet connection will impact system performance.) Data is transmitted to the servers using a secure SSL link. Each file is compressed and encrypted using a 128-bit Blowfish encryption before it is sent to remote servers at the company's data centers via the Internet. This client software automatically seeks out new and changed files on the user’s computer and backs them up using incremental backup. Carbonite Online Backup installs a client software program (Windows and Mac operating systems only, Linux-based systems are not supported) on the user’s computer that operates continuously in the background.
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